Wellness plans for your best friend

The enrolment fee is $75, this is due prior to activation of the plan along with the first monthly payment, then all payments following this will be taken via a monthly direct debit.

• If you are insured, it may include access to Direct Insurance Claims” (currently excluding PD/SPCA/AA/Southern Cross/free cover insurance)
• Two individualised wellness plan discussion with a wellness consultant each year to ensure you are on the best plan for your pet based on your veterinarian’s recommendations, your current financial budget, and our individual approach to healthcare for your pet
• Yearly vaccinations/titre testing
• Preventative bloods
• All your recommended flea and worm products delivered to your door
• Easy upgrade options to include a dental plan if recommended by your veterinary professional

Our Pet Project wellness plans are geared towards the individual. The enrolment fee helps us partially cover the wellness consultants and administration teams time necessary to get your pet onto these plans. As an independent, locally owned and operated business (i.e. not a corporate) we needed to factor this in when we developed our time- to-care and individualised approach.

The $75 enrolment fee plus first monthly payment must be paid prior to activation of your wellness plan and before using any of the benefits. This can be paid by EFTPOS, credit card, cash, or via our secure payment portal Windcave.

All Pet Project wellness plans must be paid for by signing a Direct Debit Authority and agreeing to set monthly payments when signing your wellness plan contract.

Yes. Cancellation must be in the form of writing from either party (not verbal or sent to the wrong email address).

Upon receiving an email sent to wellness@thestrandvet.co.nz we will confirm cancellation as per the Terms and Conditions of your Wellness Plan.

You can I pause your Wellness Plan for up to 26 weeks if you are temporarily away from home with your pet.

If you rehome your pet, you will still need to either cancel your plan (see “Cancellation” in Terms and Conditions) or continue to pay for your pet until the renewal date. It is not transferrable to a new owner.

We will help you to cancel your policy and will offer a further 10% discount on any outstanding services or products which still need to be paid for (see “Cancellation” in Terms and Conditions).

Discounts of up to 30% can apply, however the main benefits of these plans are 5-star quality veterinary care on a set budget for the preventative health care of your pet (the areas of pet care which are not covered by pet insurance). This may include access to direct insurance claims to help you stay on budget (some exclusions apply).

You will be sent an email and text message one month prior to the end date to confirm this.

Yes. Changes to our wellness plans may occur from year to year based on client feedback and review, as we always want to improve our service offerings. We will contact you 30 days before your plan end date to provide you notice of changes to the Pet Project wellness plans, and a wellness consultant will be available to discuss what is best for your pet should you want to further discuss your plan.

That is the beauty of individualised Pet Project wellness plans. We will work with you to ensure your pet is parasite free. Fleas can carry disease – and therefore a strategic plan is necessary to ensure your pets preventative health care plan works for you both. Safe and effective products can be recommended as necessary, as well as more frequent complete blood counts to check for blood borne parasites carried by fleas.

Toxocara (roundworm) is one of the most commonly under-diagnosed zoonotic diseases in NZ. It is also of public health concern for those living in close quarters with an animal companion. We will work with you to ensure a frequency of surveillance that will help to keep you and your pet safe and worm-free for the year, and explain the risk factors for family and pet in the case of roundworm, hookworm, tapeworm, and lungworm. Monthly faecal egg flotation tests are a safe way to ensure your pet has minimal parasites.

Our programs are individualised, which means we will assess risk vs benefit of vaccines for each patient, using titre testing when needed to ensure risk of disease is low to none. We will work with you to develop a safe and effective strategy for the preventative health care of your pet.

At The Strand Veterinarian we endeavour to make sure you do not miss your pet’s annual vaccinations with text, email, and phone reminder service. However, if your pet’s vaccinations lapse you will need to pay for the additional cost of a vaccination and revisit consultation to get them up to date again.

We encourage every pet owner to start using our preventative health care programs, and we include pre-general anaesthetic blood work with all desexing and dental procedures to use as a baseline for each individual pet; these are an optional ‘add-on’ to the base plan. We know that 1 in 7 adults, and 1 in 5 senior pets have changes on their individual blood work caused by systemic disease. Catching this early is the key to optimal health.

If you upgrade to a dental plan (recommended for most pets) then the annual blood work will be included in this price. If your pet has perfect teeth, as you brush them every day, then an ‘add-on’ for wellness blood work (plus urine and faecal testing) is recommended and can be performed at the clinic on the day of your annual health check.

The good news is we can upgrade you to a dental plan if we have recommended a dental procedure to benefit the health of your pet.

We can send you a dental estimate at time of consultation or when you sign up for a Pet Project wellness plan.

You can decide on the day of your wellness consultation, and you can choose an ‘add-on’ option, so the cost of the dental is spread over 52 weeks. You must decide on the add-on at time of signing up.

Alternatively, you can work with a veterinary nurse in your dental consult, and upgrade at your next renewal date and book your procedure then.

One of the main benefits is your dental estimate will be made a quote. It includes SANOS Dental Sealant, and any extra medication that may be required, e.g. gut support or blood pressure support. This will ensure your dental is kept to a set agreed cost which you can pay over the year. If additional dental work above your dental plan is found to be required during the procedure, we will inform you of our findings, discuss the recommended treatment plan, and you will receive a 20% discount.

Not necessarily. A veterinary nurse can work with you to look after your pets’ oral health during the year to reduce the rate of dental disease progressing. At the time of your annual renewal, a veterinary nurse can assess the dental grade of your pets’ mouth, and advise which dental plan would be the most appropriate.